Frequently Asked Questions

Everything you need to know about your Feals experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your pieces sooner.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start your exchange or refund process.

How do I find my perfect fit?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the best fit.

Are your materials sustainably sourced?

At Feals, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% by next year.

Can I change or cancel my order after it's placed?

Because we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately via live chat for assistance.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.